Privacy Policy – PincoWin Canada
Effective Date: 15.08.2025
At PincoWin Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, and participate in our gaming services.
1. Information We Collect
To provide you with a secure and personalized gaming experience, we may collect:
- Personal details: Name, date of birth, address, and contact information.
- Account information: Username, password, preferences, transaction history.
- Payment information: Deposit and withdrawal records, payment method details.
- Technical data: IP address, browser type, operating system, device identifiers, cookies.
2. How We Use Your Information
We process your personal data for:
- Verifying your identity and legal age
- Processing deposits, withdrawals, and payouts
- Managing your account and providing customer support
- Detecting and preventing fraud, money laundering, and unauthorized access
- Meeting Canadian legal and regulatory requirements
- Sending promotional communications (only if you opt in)
3. Data Sharing
We do not sell your information. However, we may share it with:
- Payment processors to facilitate secure transactions
- Regulatory authorities when required by law
- Fraud prevention and security agencies
- Technology partners for site maintenance and performance improvements
All third-party partners must adhere to strict confidentiality and data protection agreements.
4. Cookies and Tracking
We use cookies to:
- Keep you logged in securely
- Store your preferences for future visits
- Improve site performance and analyze traffic
- Deliver tailored offers and promotions
You can disable cookies in your browser settings, but some site features may not work correctly without them.
5. Data Security
We protect your data with encryption, firewalls, and secure servers to prevent unauthorized access or misuse.
6. Your Rights
As a PincoWin Canada player, you have the right to:
- Request access to your personal information
- Correct inaccurate or outdated details
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal obligations)
7. Age Restrictions
Our services are only available to individuals who are 18 years or older (or the legal gambling age in your province/territory). Any accounts found to be underage will be closed, winnings forfeited, and funds returned.
8. Data Retention
We keep your personal data only as long as necessary to comply with legal, regulatory, and operational requirements, after which it will be securely deleted.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.